FAQ | Frequently Asked Questions | The Signature MGM Grand Information

Before you arrive.

The Signature is a valet-only property. Guests of The Signature at MGM Grand receive complimentary valet parking for up to one vehicle per reservation. Parking for additional guest vehicles will be directed to the MGM Grand self-parking structure. Valet is based upon availability, and is first come first serve. Guests are encouraged to plan ahead during weekends, holidays, and peak periods as spaces are limited. Vehicles that are redirected to park at the MGM Grand (due to Valet availability at The Signature at MGM Grand) will be provided with a complimentary parking pass for MGM Grand. (Please note this complimentary parking pass does not apply to any secondary vehicles in a single reservation).

As The Signature is entirely valet, motorcycles must park at the self-parking lot at MGM Grand. Guests will be responsible for any applicable parking fees.

Unfortunately, Oversized parking is not available at The Signature. For complete details on MGM Grand parking, please visit the MGM Grand parking information page.

Yes, we offer complimentary electric car charging station with Valet. Charging stations are also located on the 1st floor of the Self Parking Garage at MGM Grand on the 1st floor. These stations are first come first serve.

You may contact The Signature room reservations at 877-727-0007, 702-797-6000 or email SignatureMGMGrandInfo@lv.mgmgrand.com.

Hotel policy allows a maximum of (4) four guests. If there are more than 2 people, regardless of age, there will be an additional charge of $35.00 plus tax per additional guest, per night.

A security deposit of $100 per day will be required upon check in, with a maximum of $300.

All of our rooms include the following amenities: Hair dryers, irons and ironing boards, and in-suite coffee/tea makers. All accommodations offer High-Speed Internet access.

For more information, please visit our Suites page.

Taxi and Rideshare services are available.

You may contact our Concierge to assist with booking shuttle or Limousine transportation. They can be reached at 702-797-6016

All times are in local time zones:

  • Check-in: 3:00 PM

  • Check-out: 11:00 AM

Please note that Early Check-In and Late Check-Out requests are based upon occupancy and availablity on the date of departure. Additional charge may apply.

You may process your check-in upon arrival and store your luggage at the Bell Desk until your room is prepared. If you would like to guarantee immediate access to your room, we recommend booking the room for the prior night.

The MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.

Download App

Internet access in the rooms is included in the daily resort fee. Internet access is complimentary for guests staying in any suite.

A $42 Daily Resort Fee plus applicable tax will be added to your room rate for each complimentary (if applicable) and purchased room night which entitles you to receive the following amenities that are sure to enhance your experience at The Signature at MGM Grand: In-room wireless internet access; unlimited local, domestic long distance (the 50 United States and DC) and toll-free calls; airline boarding pass printing; digital newspaper and magazine downloads through PressReader for duration of reservation; access to Paramount+ with SHOWTIME On Demand via in-room television; and fitness center access for guests 18+. Amenities, such as fitness center access, are subject to availability and guest demand.

Guests must be at least 21 years of age to check in at The Signature.

For military personnel, we are pleased to offer a 10% discount off our prevailing nightly rate. AAA members are also eligible to receive a 10% discount off our prevailing rate for one room when a valid AAA membership card is presented upon check-in. (Please note that the AAA discount is not available during special rate promotions.)

Between 9 AM - 5 PM our Concierge can assist with any arrangements needed regarding child care and family friendly activities. Please contact the Concierge at 702.797.6016.

An early departure fee in the amount equal to all remaining room charges and tax will apply to, and be due and payable from, guests checking out prior to their scheduled departure date. Guests will be asked to confirm their departure date upon check-in. Guests may be able to change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved. Please contact the hotel for further information.

Wheelchairs and scooters are available at all MGM Resorts hotels for a fee.

To guarantee a wheelchair or scooter, please contact our Concierge Team at 702.797.6016.

The Signature strictly prohibits dogs and other animals, both for registered hotel guests and visitors to the property.

We regret that dogs, except for service dogs, are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.

Please contact Signature Reservations at 1-877-727-0007 or our Front Desk Team at 702-797-6000 to add an additional names. 

You may contact our contact our Concierge to assist at 877-660-0660.

Simply charge back to your room to redeem. For full details on where to use your credit, click here.

During your stay.

Yes. The Signature is proud to offer a state-of-the-art fitness center.

Outfitted with the latest in treadmills, cross trainers, stair climbers and stationary bikes – along with personal flat-screen TV's and an extensive collection of free weights.

You'll find centers located on the lobby level of Towers 1 and 3. Both centers are open 24/7.

When it comes time to leave, you can check out:

  • From your TV:
    • Select CHECKOUT on the main menu
  • At the kiosks located in our lobby
  • By Email:
    • You will receive an email to the email address you provided at check in on the day of your departure
  • Using the Express Checkout form:
    • Fill out the form and drop it into one of the Express drop boxes
  • At the Front Desk

The MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.

Download App

We do not have roll-a-way beds available but some suites do feature a sofa bed. These rooms are based upon availability.

Please contact the Front Desk for more information.

Each of our suites comes with a refrigerator at no additional cost. Our Deluxe Suites offer kitchenettes with a mini fridge for storing items, and our One Bedroom Suites offer a full kitchen including a full size refrigerator.

Late check-outs are available for a nominal fee and are based upon availability. Reserving an additional night will guarantee you access to your guest room until you depart.

Please contact the Front Desk for more information.

Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other transdermal introduction of, is prohibited at all MGM Resorts properties notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places. Use of marijuana is also prohibited in guest rooms at all MGM Resorts properties in Nevada, consistent with the discretion afforded private property owners under the State law authorizing use of recreational marijuana in non-public places. And marijuana use continues to be prohibited at MGM Resorts properties outside Nevada. Notably, all of our suites are non-smoking and therefore smoking of any substance in those rooms is prohibited. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy.

Signature is a non-smoking property. If there is evidence of smoking of any substance in your accommodation, you will incur a minimum deep cleaning fee of $500 charged to your hotel account.

Please note that e-cigs, vapors, hookahs, marijuana etc. fall under our non-smoking policy. Cleaning fees will be applied to smoking in areas that are non-smoking.

Yes. The Signature is proud to offer a state-of-the-art fitness center.

Outfitted with the latest in treadmills, cross trainers, stair climbers and stationary bikes – along with personal flat-screen TV's and an extensive collection of free weights.

You'll find centers located on the lobby level of Towers 1 and 3. Both centers are open 24/7.

Our hotel policy allows up to four guests in a hotel room. There is a fee of $40.00 per extra person staying in the hotel room. Adjoining rooms are also available upon request and availability.

Yes, our suites features coffee makers and refrigerators and microwaves. Dishware and Cookware are available upon request.

No, but for more information on where the monorail is located and general information including hours/prices, please visit their webpage by clicking here.

We do not allow outside food and beverage.

For more information on cabanas, chair rentals, and what can be brought into our pool area, please visit the Pool's website

After your stay.

If you have lost an item at the hotel or in your room, please fill out the form here and someone will contact you to assist with locating your item.

The fastest way will be to request your folio online.

To inquire further about your hotel bill after your stay, please click here.

Miscellaneous

Packages can be sent to guests at The Signature at MGM Grand by addressing the package as below:

Signature at MGM Grand

145 East Harmon Avenue

Las Vegas, Nevada 89109

Please be sure to write the name of the guest clearly on the package as well as the arrival date. Our concierge team will notify the guest of their package. All packages are subject to a processing and delivery fee based on the weight of the item.

For more information, please call 702.797.6020.

Hotel

Your all-access escape.

Restaurants

Dining options to meet all of your needs.